If you’re having a problem with our work that you think is covered by warranty, please call our office during business hours (Monday – Friday, 6:00 AM to 2:00 AM; and Saturday - Sunday, 8:00 AM to 6:00 PM).
We’re here to help and can schedule a technician to visit your home if needed. Below is some basic information about our workmanship and material warranties.
If you have questions about your warranty, call us at 801-250-5310. A manager will get back to you to answer your questions.
We offer a 1-year warranty on labor and materials for electrical, plumbing, and HVAC repairs unless stated otherwise on your invoice. If you have a warranty issue, call us, and we’ll schedule a technician to come to your home. No service fees are charged for visits during regular hours (Monday – Friday, 9:00 AM to 5:00 PM).
If the work or parts fail, we’ll replace the parts or redo the job at no extra cost. If another part of the system has an issue after the repair, the technician will provide you with repair options and pricing.
We offer a 1-year labor warranty and up to a 10-year warranty on parts and materials for large equipment we install or replace—such as air conditioners, furnaces, water heaters, electrical meters, and electrical panels—unless stated otherwise on your invoice. Extended warranties are also available.
If you think there’s a warranty issue, call our office, and we’ll send a technician to your home for free during regular hours (Monday - Friday, 9:00 AM to 5:00 PM).
If our work or equipment fails, we’ll fix it at no extra cost. If something else is causing the problem, the technician will explain what’s wrong and your options.
Work is under warranty for 30 days unless otherwise noted on the invoice.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).
1 year - Secondary drain line jetting -- unless otherwise noted on the invoice.
1 year* - Main sewer line jetting -- unless otherwise noted on the invoice.
*must be inspected by a supervisor with a sewer camera before receiving a 1 year warrantied
20 years labor and materials* -- unless otherwise noted on the invoice.
Each sewer spot repair will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).
*Does not include the connection points to the old existing pipe, or the old sections of the pipe that were not repaired.
20 years labor and material: Full sewer main line replacement from the house to the City, unless otherwise noted on the invoice.
10 years labor and material: Pipe Lining -- unless otherwise noted on the invoice.
10 years labor and material: Pipe Bursting -- unless otherwise noted on the invoice.
Each sewer replacement will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).
5 years labor and materials -- unless otherwise stated on the invoice
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday 8:00 AM to 5:00 PM).
10 year labor and up to 10 year manufacturer warranty, as per the Solar Sales Agreement.
Each solar install will receive a detailed warranty sheet. A supervisor will review all of the details of the warranty before the install is done. Customers should receive a copy for their records. If you need a copy or have questions, please call the office.
If there is an issue you believe to be under warranty, call the office and a technician will be scheduled to come to your home and resolve the issue. No service fees are charged for this visit when scheduled during regular service hours (Monday - Friday: 8:00 AM - 5:00 PM).
If you have equipment that is under warranty from the manufacturer, this usually covers the parts / equipment. It does not include labor to repair or replace the equipment.
Your technician can contact the manufacturer / distributor to verify whether the parts or equipment are in stock or have to be shipped. They can also provide you with options for installation of the replacement parts or equipment.
Any Hour Services only warranties parts, materials, and equipment we supply to perform the job. This way, if there is an issue, we have access to the correct parts to replace or repair the work performed. Therefore, when we install customer-supplied materials, we do not warranty the supplied materials. We do warranty the labor and workmanship or the work performed.
Additionally, we do not warranty work performed if the customer chooses to make a temporary repair. The technicians document such cases and make this known before any work begins.
If there is an issue you believe to be under warranty that can't wait until Monday, please call another company to fix your issue. If you have to pay for work that is under warranty from Any Hour Services, we will reimburse you the cost of the repairs that were made on Sunday, up to $250. Contact us Monday and a manager can help you submit your invoice for reimbursement.
